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West Maui Vibe Chase'N'Rainbows

Policies

Book Your Maui Getaway

Minimum Nights

There is a 5-night minimum for all reservations between December 16 – January 10 and a 3 night minimum for all other stay dates, unless otherwise noted at the time of booking.

Deposit Policy

50% of total room rate, mandatory fees and taxes due at time of booking. The remaining balance will be collected 30-days prior to arrival.Reservations made 30 to 0 days prior to arrival, deposit of 100% of total room rate, mandatory fees and taxes due at booking.

Cancellation Policy:

For cancellations received up to 30-days prior to arrival, Castle will provide a refund of deposit (less the $30 reservation processing fee & $100 cancellation fee + tax). Cancellations received within 29-days to arrival will result in forfeiture of entire deposit. No refund for No-Show or Early Departure.

TLC Fee (Cleaning & Security Damage Protection):

A Total Loving Care (TLC) Fee is collected with all reservations which varies in price according to the size of the condo. The TLC Fee is inclusive of the check-out cleaning service and Damage Protection for unintentional damages. Terms and conditions will be disclosed to you when making your booking.

Travel Insurance:

Chase ‘N Rainbows has partnered with Red Sky Travel Insurance to provide Trip Preserver® coverage for our guests. Trip Preserver provides up to $100,000 coverage including reimbursement for trip delays or cancellations for covered reasons as well as emergency assistance and travel services.

Check-In/Check-Out Procedures:

Check in time is 3:00 PM on the day of arrival. 

Check out time is 11:00 AM on the departure date. 

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